1. Introduction:

1. The domain https://womansplaza.com/ including any web-pages, thereof is the web-site (“Website”) of Womansplaza Private Limited (hereinafter "Womansplaza”, “we”, “us” or “our") having its registered office at 167, Bypass Rd, near shree talkies, Nehru Nagar, Civil Lines, Agra, Uttar Pradesh 282004. 
2. Womansplaza is sensitive to privacy issues on the Internet and therefore considers it important to inform the manner in which Womansplaza receives the information from the visitor (hereinafter “you” or “your '') who visits the Website. Please read this privacy policy including any amendments or revised versions thereof (“Privacy Policy”) and if you have any questions or concerns regarding Privacy Policy please feel free to send an email at  info@womansplaza.com.

2. Applicability:

1. This Privacy Policy applies exclusively to this Website with immediate effect and by visiting our Website you agree to be bound by this Privacy Policy.
2. This Privacy Policy is binding upon you on each occasion when you visit the Website including while (i) registering yourself on Website, (ii) undertaking any transaction on the Website, (iii) accessing blog page on the Website, (iv) transacting with Womansplaza etc.
3. This Privacy Policy does not apply to entities which are not managed, owned or controlled by Womansplaza or to the people who are not engaged, employed or managed by Womansplaza.

3. Collection Of Information:

1. In order to browse our Website, you do not have to reveal your personally identifiable information. However, our web-servers will collect non-personally identifiable information such as IP address, browser versions, number of visits, time-spent on Website, products viewed, etc.
2. There may be occasions when our Website would require you to provide personally identifiable information including name, residential or other address, phone or mobile number, e-mail address, gender, bank account or credit card information, etc. For example: when you (a) send Womansplaza any feedback on any products; (b) seek consultation with Womansplaza (c) subscribe to Woman's Plaza's news-letters, blog or receive any updates on special offers that are offered by Womansplaza; (d) inquire about Womansplaza’s products; (e) place a purchase order for any merchandise through the Website; (f) create/register an online-account with Womansplaza or subsequently update any information so provided; (g) conduct online surveys; (h) seek refund of any payment made, etc.
3. Please note that you are under no compulsion to provide your personal/non-personal information and any information provided by you is with your full consent, own volition and desire to provide such information.
4. By accessing the Website or sharing information on the Website, you permit Womansplaza to use your information including personal or sensitive personal data/information as provided or may be provided to Womansplaza and stored by Womansplaza in electronic medium in connection with your visiting the Website or ordering products made available on the Website or availing any services from Womansplaza, etc. Thus in connection with the use of the Website by you, Womansplaza is entitled to collect, store, analyse and even share your personal or sensitive personal data/information with its consultants, advisors or any third party to comply with the requirements of any applicable law or for any other lawful purposes.
5. For the avoidance of doubt, Womansplaza is under no obligation to verify the source of your personal information or sensitive personal data/information and shall not be responsible for the authenticity of the information provided by you. You may choose to withdraw this consent (unsubscribe) by writing an email to the Womansplaza. However rendering of any assistance by Womansplaza is contingent upon your continued consent to Womansplaza’s usage of your personal information or sensitive personal data/information as aforesaid.

4. Use of Information:

1. The information so collected enables Womansplaza to keep record of the number of visits, average time spent on the Website, various web-pages/ products viewed, etc. in order to improve the content of the Website and its functionality, analyse online data generated on Website to give personalised shopping experience to the visitor, improve order processing and delivery/shipping logistics, etc. and thus give the visitor an overall enriching experience on every visit.
2. Occasionally Womansplaza may also share with its associates, subsidiaries or reputable/trusted third parties some of the personally identifiable information to render various services to you. For example: (i) Womansplaza will have to share your mailing address or phone/mobile number with courier company to deliver goods ordered on the Website or any brochure/catalogues etc.; ii) Womansplaza may share the data with the suppliers to deliver the goods/merchandise ordered on the Website; (iii) Womansplaza may share the data generated on Website with software developers for improving the content and features of the Website or for targeted advertisement; (iv) if you register online on Website, Womansplaza may share your data with other reputable partners/trusted third parties who may provide you with products or services or any offers which you may find interesting.
3. Without prejudice to aforesaid, Womansplaza also reserves its right to disclose information in order to comply with order from any governmental, judicial or quasi-judicial authorities or pursuant to requirement of law, or when Womansplaza is legally advised or in order to protect Womansplaza’s rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
4. Womansplaza is the sole owner of the information collected through the Website. In the event we sell or transfer all or a portion of our business or assets or due to change in control or opt for a scheme of amalgamation or arrangement, consumer information may be one of the business assets that are transferred as part of the transaction. Should such a transaction occur then another business entity (or the new combined entity) will be bound to follow this privacy policy or similar policy with respect to your personal information.

5. Data Deletion Process:

1. At Womansplaza, we are committed to protecting your personal data and respecting your privacy. If you would like to request the deletion of your data from our systems, please get in touch with our customer care team for assistance. Please feel free to reach out to us by emailing info@womansplaza.com. We will respond to your request and take the necessary steps to delete your data promptly.

6. Cookies and Other Codes:

1. A cookie is a tiny element of data that a Website can send to your web browser, which may then be stored on the hard drive of your mobile/computer. Cookie enables us to recognize you when you visit the Website or certain pages on the Website.
2. Womansplaza uses cookies to facilitate the online shopping process by showing you merchandise based on your preferences and providing you with a more personalised shopping experience. Cookies are also used to provide dynamic services to regular customers in an efficient and smart way.
3. Your browser can be set to not accept cookies from our Website, but this would restrict your use of the Website to a certain extent. Womansplaza assures you that cookies placed by Website in your browser do not contain any personal or private details and are free from viruses.
4. Aside above, Womansplaza may, from time to time, use any other software technology such as Google Analytics system for aforesaid purposes.

7. Security:

1. Womansplaza is committed to protecting the information received from you. Reasonable technical and management practices have been put in place to protect the confidentiality, security and integrity of information received from visitor on our Website and stored on our system. While we implement the above security measures on this Website, you should be aware that 100% security is not always possible and therefore should be careful while using a shared computer network of computer resource. You are requested to sign off from the Website when finished using a shared computer.
2. The Website redirects you to a payment gateway for making payment. The payment gateway site encrypts your personal information using secure socket layer technology to provide for the secure transmission of the information. For the avoidance of doubt, it is clarified that Womansplaza does not have any access to the data keyed on payment gateway sites.
3. If you are a registered user with our Website, we suggest that you do not share your login-id or password with any person. We strongly recommend you to change your login password frequently.
4. While accessing the Website if you observe any suspicious activity on the computer resource, you are requested to change your password immediately.
5. Please note that Womansplaza will never send you a request email or call you for sharing your password. If you receive any such email or call requesting password, please inform Womansplaza representatives immediately by sending us an e-mail at info@womansplaza.com.
6. Our Website may provide links to other websites owned/controlled by third parties. While Womansplaza tries to link only to websites that share our high standards and respect for privacy, Womansplaza has no control over these websites and our Privacy Policy does not apply to these third party websites. It is clarified that Womansplaza is not responsible for the content or privacy policies employed by such third party sites and accordingly requests you to use discretion while visiting such links.
7. Any visitor who has received an invitation to join or register on the Website may choose not to receive such invitations in future by following the instructions in the email invitation. If you are already a registered member/visitor, you may choose not to receive such invitations by changing your preferences by sending an email to info@womansplaza.com. 
8. Womansplaza will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to fifteen business days as we process your request.

8. Children's Privacy and Parental Controls:

1. We do not solicit any personal information from minors. If you have not completed 18 years of age, you are not authorised to use the Website.
2. Use of our Website is available only to persons who are competent to contract under the Indian Contract Act, 1872.
3. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permissions or from accessing material that is harmful to minors.

9. Applicable Law and Jurisdiction:

1. By accessing this Website, you agree that the laws of India govern this Privacy Policy and courts at Mumbai alone shall have jurisdiction over any dispute that may arise between Womansplaza and you.

10. Grievances:

1. If you have any questions/grievances about this Privacy Policy, please contact us by sending a letter to the attention of ‘Grievance Officer’ either to our registered office or by email on info@womansplaza.com.

11. Miscellaneous:

1. In case of a conflict in any terms of Privacy Policy, the decision of Womansplaza shall be final and concluding, and you irrevocably withdraw your right to make any claim or demur on this ground.
2. Please also read Terms and Conditions as set out on the Website. By accessing the Website, it shall be deemed that you have read the Terms and Conditions and this policy and the same are acceptable and binding upon you.

Purchase Order Policy

1. Introduction:

1. The domain https://womansplaza.com/ including any web-pages thereof is the web-site (“Website”) of Womansplaza Fashions Private Limited (hereinafter “Womansplaza”, “we”, “us” or “our”) having its registered office at 167, Bypass Rd, near shree talkies, Nehru Nagar, Civil Lines, Agra, Uttar Pradesh 282004.
2. Please also read Terms and Conditions (“Terms”) and other policies as set out on the Website before proceeding to place an order. By placing a purchase order, it shall be deemed that you have read the Terms and Conditions and other policies including this policy and the same are acceptable and binding upon you.

2. Invitation of offer and Acceptance of Offer:

1. All products and information displayed on the Website is Womansplaza’s invitation to offer and not an offer. Your order for purchase of any products constitutes your offer which shall be subject to Terms and the terms as listed in this policy and Womansplaza reserves the right to accept or reject your offer in part or in full.
2. Acceptance of your order for purchase by Womansplaza will take place upon dispatch of the product(s) ordered. For avoidance of doubt, no act or omission by Womansplaza prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
3. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by Womansplaza and the balance would continue to be an offer to Womansplaza and Womansplaza reserves the right to accept or reject such balance order.
4. We may also require additional verifications or information before accepting any order. If you have provided us with your contact details such as mobile number, phone number or e-mail address, we will call you or send you an e-mail or use any other mode of communication for obtaining additional information from you to accept your order.
5. Womansplaza may either call you or send an e-mail or through any other mode of communication notify you, as soon as possible, the (i) receipt of your order; or (ii) confirm dispatch of product(s) and acceptance of your order. You can track the package through the ‘Order Tracking’ facility available on the Website.
6. With respect to product(s) sold on the Website, we receive payment from you before your order has been shipped. If, for any reason, we are unable to deliver you the product(s), as per your order, we will inform you about the same and even refund the value of the product(s) not available or incapable of delivery. In cases where the product(s) are sold on the Website but payment terms are ‘Cash on Delivery’ then Womansplaza will only inform you about its inability to accept your offer.
7. Womansplaza processes one shipping address per order. Therefore, if you would like to order several items and have these items shipped to different people, Womansplaza will treat each shipping address as separate orders.
8. Any coupon code can only be used once by one user. Coupon code will not be valid on discounted products. Coupon codes cannot be clubbed with existing offers, wallet or discounts.

3. Exactness not Guaranteed:

1. Womansplaza hereby disclaims any guarantees of exactness as to the finish or appearance of the product/merchandise as ordered by you.
2. There is also a possibility that you may need to alter the merchandise to ensure that it properly fits you due to variation in the size of the merchandise that may vary from one brand to another.
3. Womansplaza endeavours to provide you merchandise which is of best quality. However Womansplaza does not take any guarantee that the merchandise will meet your expectation as many of these merchandises are handmade and there may be variation in each piece.
4. Womansplaza has taken all steps to ensure that the colour, size, shapes, design and other features of the products/merchandise that are displayed on our Website is accurately reproduced so as to resemble the actual product. However the graphical display i.e. visuals of the products/merchandise would be dependent upon the configuration of your computer resource. Womansplaza does not guarantee that the colour of products/merchandise displayed on the Website in your computer resource accurately represents the actual product/merchandise. There is also a possibility that the quality of any products purchased or obtained by you through the Website may not meet your expectations.
5. Womansplaza expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product information and/or specifications) on the Website.
6. While we have taken precautions to avoid inaccuracies in content; this Website, all content, information, software, products, audio or video and related graphics are provided as is, without warranty of any kind. Womansplaza is not obligated to provide any physical preview of the object either before or after the sale.

4. Limitation of Liability:

1. Womansplaza is not liable to compensate you if the quality of any products/merchandise purchased by you through the Website did not meet your expectations. At most, Womansplaza may allow you to exchange the product as per the terms prescribed under Womansplaza’s “Exchanges Policy”.
2. You cannot ask from Womansplaza any special, incidental, indirect or consequential damages or compensation of any kind, for any reason, including but not limited to:
1. Any variation in the finish or appearance of the final product/merchandise;
2. Any delay in delivery caused by unforeseen circumstances or Force Majeure events;
3. Any missed opportunities to avail certain discounts;
4. Any issue with courier companies or our delivery partners or their personnel;
5. Any gift/discount voucher which got deactivated upon reaching the expiry date;
6. Unavailability of items which you tried to purchase etc.
3. Without prejudice to aforesaid, aggregate liability of Womansplaza, its contracted parties, employees, consultants, etc., in connection with this policy shall be limited to the value of the relevant Product(s) purchased by you through the Website.
   For example: Your purchases aggregate to INR. 100,000 consisting of several products say Product A (costs INR 25,000), B (costs INR 45,000), C (costs INR10,000) and D (costs INR 20,000).  If Product B is found to be damaged or unsuitable for usage by the customer, Womansplaza’s liability shall be limited to INR 45,000 only.
4. Unreasonable and unlawful requests in addition to exchange, over and above the entitled refund, will be treated as loss to Womansplaza and Womansplaza reserves the right to cancel orders or block accounts of such customers without any prior notice.

5. Pricing:

1. Womansplaza will endeavour to provide you with the best prices possible on products and/or merchandise. However Womansplaza does not guarantee that the price will be the lowest in the territory from where you are placing the purchase order. The prices mentioned on the Website are not subject to comparison with the same or similar product(s)/merchandise(s) available at Womansplaza stores or through any other online or offline sale.
2. The pricing is subject to Womansplaza’s internal pricing policy and the prices shall be determined only at the sole discretion of Womansplaza. Thus the prices are subject to change at any time, without any notifications. Further the prices and availability of product(s)/merchandise(s) are liable to change without any prior notice from Womansplaza.
3. All references to ‘Rupee/INR’ on the Website refer to Indian currency. Prices mentioned on the Website for domestic sale i.e. sale of product(s) within India may be different from the prices of similar products intended for international sale i.e. outside India.
4. Unless otherwise mentioned, the price displayed on the Website for any product(s) in INR represents the full price of the product(s) to be shipped in India.
5. Unless otherwise mentioned, the price displayed on the Website for any product(s) in foreign currency represents only the price of the product(s) to be shipped outside India and excludes charges towards foreign shipping cost, any custom fees, import duties, taxes and levies which would be extra. It may be noted that in case of international sale, Womansplaza cannot provide the quantum of any custom fees, import duties, taxes and levies.  Further also take note that the actual amount to be paid by you as an international purchaser will be the equivalent amount in the currency of your credit card/debit card, as per the currency conversions done by your bank/credit card/debit card provider on the date of billing.

6. Taxes and Duties:

1. For domestic deliveries, i.e., delivery of product within India, all taxes and duties are included in the price of the product set out on the Website.
2. For international deliveries, i.e., delivery of product outside India, is undertaken on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties, custom fees and local taxes. As the recipient of the product, you are liable for all import duties, customs fees, local taxes levied by the country. Payment of these taxes or duties is necessary for delivery of product(s). We are unable to advise what amount this would be as duties vary from country to country.

7. Mispricing or Non-availability:

1. The data/product(s) made available through the Website may include inaccuracies or typographical errors including but not limited to the description of the product(s), the availability of product(s) or the pricing of the product(s). These inaccuracies or discrepancies may go unnoticed until after you have placed the order. If we discover a mispricing, we will do one of the following:
2. If the actual price of the product(s) is lower than the price mentioned or listed on the Website, Womansplaza will charge the lower amount and ship you the product(s). In such cases, Womansplaza will refund the excess amount charged. In cases where the product(s) are sold on the Website but payment terms are ‘Cash on Delivery’ then Womansplaza will charge you the actual i.e. lower amount.
3. If the actual price of the product(s) is higher than the price mentioned or listed on the Website then unless the product(s) has already been dispatched, Womansplaza shall at its sole discretion inform you by e-mail/call/letter about the correct price and seek instructions from you as to whether you would like to cancel your order or pay the balance amount. If you elect to cancel the order, Womansplaza shall refund the payment made by you. However if you elect to pay the differential amount, Womansplaza shall process your order;
4. Womansplaza shall refuse and cancel orders placed by you due to non-availability of product and inform you about rejection of your order. Womansplaza will refund you the payment made by you;
5. With respect to reversal/refund of any payment by Womansplaza under Section 7(b), Section 7(c) and Section 7(d), Womansplaza will give necessary instructions to the payment gateway within 5 working days. It is pertinent to note that the payment gateways may take upto a month to credit such amount to your account.

8. Non-acceptance or Cancellation of order:

1. Non-acceptance of order by Womansplaza:
1. Womansplaza may not be able to accept certain purchase orders. Womansplaza reserves the right, at its sole discretion, to refuse or reject your offer to purchase for any reason including but not limited to:
1. Limited inventory/quantities of product(s) available for purchase; or
2. Inaccuracies or errors in description of product or pricing information; or
3. Any defect found in the quality of the product; or
4. Non-receipt of additional information requested by Womansplaza; or
5. Non-receipt of payment from credit card/debit card/bank due to insufficient funds; etc.
2. Womansplaza will contact you if all or any portion of your order is cancelled. If your order is cancelled after receipt of payment from you, the said amount will be refunded.
3. Womansplaza shall not be liable to you for any direct or indirect, punitive, incidental, special, consequential or exemplary loss suffered by you due to non-acceptance of your offer to purchase the products or delay in refund of your money or delay in informing you about non-acceptance of your order.
2. Cancellation of order by you:
1. After placing an order, you can cancel the order within 24 hours of placing such order. You are not allowed to cancel the same after 24 hours of placing such order. However, in case Womansplaza receives any requests for cancellation of any order beyond 24 hours, Womansplaza reserves the right to accept or reject request for order cancellations for any reason. If you have placed the order as a:
1. Registered users, you will be allowed to cancel the order by clicking the ‘Cancel’ button displayed under “My Order Tab” on the Website after you login. Please note that ‘Cancel’ button will be deactivated after the lapse of 24 hours;
2. Guest user, you will have to initiate the cancel procedure by writing an email to info@womansplaza.com within 24 hours of placing such an order.
2. As part of usual business practice, if Womansplaza receives a cancellation notice within 24 hours of placing the order, Womansplaza shall refund the entire amount.
3. As part of usual business practice, if the order has not been processed/approved by Womansplaza, Womansplaza reserves the right to cancel the order and refund the entire amount back to you.
4. In case the order has been processed and dispatched, Womansplaza in its discretion may initiate cancel the order and issue a store credit (“Womansplaza Wallet”) for an amount equivalent to the purchase price of the product exchanged only upon (A) receipt of the product within 10 days from the date of delivery of product to you; (B) through inspection of the product by Womansplaza officials; and (C) Womansplaza being satisfied that the product has been returned in proper condition. Please also read Womansplaza’s ‘Exchange’ policy.
3. With respect to refund of any payment by Womansplaza under Section 8(a)(ii), Section 8(b)(ii) and Section 8(b)(iii), Womansplaza will give necessary instructions to the payment gateway within 5 working days. It is pertinent to note that the payment gateways may take upto a month to credit such amount to your account.

9.

1. We require signature of the person ((i) yourself; or (ii) intended recipient in case of gifts; or (iii) any person known to you/intended recipient who is present at the time and place of delivery and accepts delivery on your behalf/intended recipient to whom products have been delivered) as acknowledgement of delivery of the products so ordered. Once we have an acknowledgment, the ownership in the products passes on to you/intended recipient.
2. Womansplaza cannot guarantee delivery of product(s) to the post office box (“P. O. Box”) addresses and takes no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form. If Womansplaza cannot deliver products to the P. O. Box Womansplaza will inform you about non-acceptance of your order and refund the payment made by you.
3. Womansplaza shall not be liable for any delay/non-delivery of the product(s) purchased due to any reason which is beyond its reasonable control. It is therefore advisable that you place orders well in advance.
4. Womansplaza shall not be liable for any non-delivery of the product(s) purchased on account of erroneous details provided by you to Womansplaza such as wrong recipient name, recipient address or contact number, etc.
5. If the product is returned to Womansplaza as undelivered due to wrong address, Womansplaza shall be entitled to extra cost for resending the product(s) to the correct address. The extra cost towards re-delivery shall be paid upfront by you and the delivery time shall be extended.
6. With respect to refund of any payment by Womansplaza under Section 9(b), Womansplaza will give necessary instructions to the payment gateway within 5 working days. It is pertinent to note that the payment gateways may take upto a month to credit such amount to your account.

10. Miscellaneous:

1. By placing a purchase order for a product on the Website, you agree that you are accessing the product(s) available on this Website and transacting at your sole risk and are using your best and prudent judgement before entering into any transaction with Womansplaza through this Website.
2. Before placing an order on Womansplaza you are requested to carefully read the description of product(s), product specific conditions, the Terms and various policies including ‘Exchange Policy’.